VoiceLine is a low-cost phone service that is an alternative to your traditional phone line. With a telephone, broadband Internet connection and a telephone adapter, VoiceLine allows you to make and receive calls at home or anywhere in the world. Since calls route through the Internet, the costs are less and the savings are passed onto you.
Getting started
Getting started with VoiceLine is easy! You will need:
- A broadband Internet connection (DSL, cable, T1, or satellite)
- An InnoMedia telephone adapter
- A VoiceLine account and phone number
- A regular telephone (cordless or wired)
Once you receive your telephone adapter, setup is simple. Plug your phone into your telephone adapter and then connect the adapter to your broadband modem. For more information, ask for our Installation Tutorial.
Monthly calling plans
VoiceLine offers a variety of calling plans to meet your unique calling needs. Each monthly plan includes either unlimited or a fixed number of minutes to select in-plan destinations.
Calling features
All monthly calling plans include great features such as VoiceMail, call waiting, caller ID, 3-way calling, and call forwarding -- at no extra charge. VoiceLine-to-VoiceLine calls are also free.
Pay-As-You-Go calling plan
If a monthly calling plan isn't right for you, you can choose a Pay-As-You-Go plan. With Pay-As-You-Go, you pay per-minute rates for all of your inbound and outbound calls. Simply add funds to open your account and make calls
Your VoiceLine phone number
VoiceLine lets you choose from phone numbers in the U.S. and Canada or a U.S., CA or U.K. toll-free number, regardless of where you live. Depending on the number you choose, your VoiceLine number can allow your family and friends to call you for less. For example, if you live in Montreal, Canada, and have family in Miami, Florida, you can choose a phone number with a Miami area code. Now, when your family calls you, they will be charged the cost of a local call -- even though they are speaking to you in Montreal!
VoiceLine customers can choose one or more phone numbers from countries all over the world, including:
| Argentina | Finland | New Zealand | Sweden |
| Austria | France | Norway | U.K. |
| Belgium | Georgia | Panama | U.S. |
| Brazil | Hong Kong | Peru | Vietnam |
| Canada | Japan | Poland | |
| Chile | Lithuania | Portugal | |
| Cyprus | Luxembourg | Puerto Rico | |
| Denmark | Malta | Slovenia | |
| El Salvador | Mexico | South Africa | |
| Estonia | Netherlands | Spain |
So, for example, if your customer in Brazil has friends, family or business contacts in Portugal, they can obtain a Portugal phone number and their contacts in Portugal can call them without incurring international long distance charges.
Manage your account online
You can log into the VoiceLine account center for a summary of your account, recent calls, and transactions. You can also listen to your VoiceMail messages, manage your feature settings, and update your account information.
Additional customer benefits
Callers can also benefit from a full suite of popular calling features, including:
| VoiceMail | Speed Dial | Call Forwarding |
| Reach Me | Call Return | Automatic Callback |
| Caller ID | Do Not Disturb | 3-Way Calling |
| Call Waiting | Call Transfer | Anonymous Call Blocking ETC |